Clarence
Reached out to Aurora when the place where I originally purchased my hearing aids was of zero help. The aids were not working properly. The aids actually did NOTHING to improve my hearing nor did they communicate with my phone app.
I was beyond frustrated. Seriously, I had been saying “I can’t hear you” dozens of times a day for a very long time.
Aurora was amazing!!!! Turns out the software on my aids were entirely incorrect and the phone app was incorrectly installed. No wonder the aids were of no help.
Dr. Jennifer Baumann at Aurora went above and beyond to correct everything. She was the most personable, patient, kind and spent probably more time than I deserved to explain in detail how things work. Susie and Liz in the office were so kind!
End result – incredible! I can now hear! And the phone app makes life so much more convenient.
Except now my friends comment “Uh oh she can hear us now – so we can’t talk about her anymore!” LOL
My only regret is I did not know of or go to Aurora in the first place.
Don’t waste your time or money going anywhere else.
Thanking you in advance.
-Clarence
If you’ve recently had a positive experience at Aurora Audiology & Speech Associates that you feel is worth sharing, we’d love to hear about it.
Our practice is driven by the needs of our patients, and we’re always looking to improve your experience. Please let us know what you loved about your visit and what you felt could have been a little better. Most of all, tell us whether your hearing needs have been met! Your reviews are used by websites (like Google and Facebook) to inform others searching for our services, so please be aware that any review you submit will be shared.
Click the below links to leave your review of our practice!